Privacy Policy

1. Introduction

ChartMyBehavior ("we," "us," or "our") is operated by ClassroomPulse.io and is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our web application and services.

By using ChartMyBehavior, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for an account or using our services:

• Name and email address
• School or district affiliation
• Professional role (teacher, BCBA supervisor)
• Account credentials (securely encrypted)
• Payment information (processed through secure third-party providers)

2.2 Student Information

As part of providing behavior tracking services, you may input student-related data:

• Student names or identifiers (first name, last name, grade)
• Behavior data and observations
• Assessment results
• Progress notes and documentation

2.3 Usage Data

We automatically collect certain information when you use our services:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Log files and error reports
• Session duration and frequency of use

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver, maintain, and improve our behavior tracking platform
• Account Management: To create and manage your user account
• Data Analysis: To generate charts, reports, and insights for your students
• Communication: To send important updates, security alerts, and support messages
• Support: To respond to your inquiries and provide technical assistance
• Security: To protect against unauthorized access and maintain data integrity
• Compliance: To comply with legal obligations and educational regulations
• Product Improvement: To analyze usage patterns and enhance features (aggregated data only)

4. Data Sharing and Disclosure

We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing). These providers are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation to comply with legal processes or protect rights and safety.
• School/District Authorization: With authorized school administrators or BCBA supervisors within your organization, as configured by your account settings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with advance notice and user consent options.
• Your Consent: With your explicit permission for any other purpose.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based permissions and multi-factor authentication options
• Secure Infrastructure: Hosted on Google Firebase with enterprise-grade security
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Backup: Automated backups with disaster recovery procedures
• Staff Training: All team members undergo security and privacy training

While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to address emerging threats.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Export: Download your data in a portable format (CSV, PDF)
• Opt-Out: Unsubscribe from marketing emails (service emails remain required)
• Data Portability: Transfer your data to another service

To exercise these rights, contact us at privacy@chartmybehavior.com

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Active Accounts: Data is retained while your account is active and in good standing
• Deleted Accounts: Most data is deleted within 90 days of account closure
• Legal Requirements: Some data may be retained longer for legal, tax, or regulatory compliance
• Backup Data: Deleted data may persist in backup systems for up to 180 days
• Aggregated Data: Anonymized, aggregated data may be retained indefinitely for analytics

9. Children's Privacy

ChartMyBehavior is designed for use by educators and school officials, not directly by children under 13. We do not knowingly collect personal information directly from children. Student data entered by authorized educators is protected under FERPA and treated with the highest level of confidentiality.

If you believe we have inadvertently collected information from a child without proper authorization, please contact us immediately at privacy@chartmybehavior.com

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how you use our services:

• Essential Cookies: Required for authentication and security (cannot be disabled)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand usage patterns (Google Analytics)
• Performance Cookies: Monitor application performance and errors

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Email notification to your registered address
• Prominent notice on our website and application
• Updated "Last Modified" date at the top of this policy

Your continued use of ChartMyBehavior after changes are posted constitutes acceptance of the updated policy.