Frequently Asked Questions

Find answers to common questions about ChartMyBehavior.

Account & Billing

How do I upgrade from the free plan?

Can I cancel my subscription anytime?

Is my data deleted if I downgrade to the free plan?

Data Collection

What is ABC data collection?

How does momentary time sampling work?

Can I collect data offline?

How do I use the voice recording feature?

Charts & Reports

What is a Standard Celeration Chart?

How do I export my data?

Can I customize report templates?

Privacy & Security

Is ChartMyBehavior FERPA compliant?

Who can see my student data?

How is data backed up?

Technical

What browsers are supported?

Can I use ChartMyBehavior on my phone or tablet?

Why is the voice recording not working?

Can't find what you're looking for?

Our support team is here to help with any questions.